Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Five9 Named as Best Places to Work for Women

Five9

Five9 named to Best Places to work again and here’s why...

Suzie Linville Sr. Corporate Communications Manager

Sr. Corporate Communications Manager

Sport has the Power to Change the World

Five9

Our EMEA Senior Partner Marketing Manager Mark Plant talks about his personal pride in the recent Burley RUFC sponsorship announcement and provides those unfamiliar with Rugby Union with a comical overview.

Mark Plant Sr Partner Marketing Mgr

Mark Plant is the Senior Five9 Partner Marketing Manager for the EMEA Region.

The Contact Center Market Continues to Recede from On-Premises Systems

Cloud

The market is seeing the inevitable retreat from premises-based systems in both number and the investments made in them – all while the cost to keep them working increases.

Jon Anderson Senior Director, Marketing

Jon Anderson has worked in contact center marketing for 25 years for several manufacturers – most are still in business. He began in marketing communications and worked his way into technical marketing. He’s also worked from home for 15 of those years and for Five9 since 2018.

Get Results: Say Goodbye to Bad IT Helpdesk Experiences

AI and Automation

Five9 Workflow Automation helps deliver simple and effective IT Support.

Erin Wilson Dir., Technical Marketing

Light The Night with Charity Champion: Wunmi Kamson

Five9

This year, our Employee Resource Group, BlatinX, is hosting their marquee fundraiser by supporting the Leukemia & Lymphoma Society's 2022 Light The Night fundraising walk. Learn more about our charity champion, Wunmi Kamson’s story.