Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

[Webinar] How lululemon Increased Their Flexibility to Meet Guest Demands

Lululemon uses Five9 to improve relationships with customers by leveraging ease of administration, ease of implementations and being able to deploy a solution all over the world.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

OPGs to Hipsters: Enterprise Connect 2018 Recap

Events

I just spent the last week in Orlando, Florida at Enterprise Connect, meeting with Five9’s great customers, our partners, industry analysts, as well as my industry colleagues.

Niki Hall Chief Marketing Officer

Five9 Partner Success: Master Agent TBI Delivers Using the Five9 Platform

Five9

TBI has partnered with Five9 to deliver the cloud predictive dialer platform, agent desktop, campaign technology, local presence technology, chat and more.

Mark Ervin

20 Tips For Successful Chat and Email Implementations, And Key Omnichannel Facts

Customer/Digital Engagement

Here are 20 tips for chat and email, and a few industry omnichannel facts to keep in mind for implementation.

Danny Wang Director of Product Management

There is good in this world. I am out there to find it every moment of every day being a husband, dad, runner, christian, and Director of Product Management at Five9.

10 Things To Do With Five9 at Enterprise Connect 2018

Events

If you are attending the conference and expo at the Gaylord Palms, here are 10 things you can do with Five9 at Enterprise Connect 2018.

Scott Kolman Senior Vice President, Corporate and Product Marketing

Scott Kolman is the Senior Vice President, Corporate and Product Marketing at Five9 with responsibility for the overall positioning and promotion of the Five9 product portfolio. Scott has an extensive background in technology marketing and is a recognized professional with expertise in the contact center, cloud and customer experience industry. Prior to joining Five9, Scott held marketing leadership positions at Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications.

Five9 CX Summit is Here!

Events

Five9 CX Summit is not just about great sessions, it is also a great place to make connection with experts and peers beyond your industry.