Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

CX Summit West: Connect, Learn, Transform

Events

On top of a jam-packed agenda which included keynotes from Five9’s President, EVP Products and Technology, EVP Cloud Operations, SVP Global Sales, and Oakland A’s Billy Beane, we added our Spring Release 2018 product launch to the general session.

Niki Hall Chief Marketing Officer

Red Nose Day Campaign – Five9 Customer NexRep Supporting Team Red

Events

Ladies and gentlemen, boys and girls, gather round and whatever you do, do not forget those red noses you’ve picked up at your local Walgreens. This Thursday May 24th the Red Nose Day campaign returns to NBC this week for a primetime special!

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Five9 Launches Five9 Genius Delivering Practical AI for the Contact Center

AI and Automation

Five9 Genius delivers practical AI for the contact center to create easier, smarter and personalized customer experiences.

Scott Kolman Senior Vice President, Corporate and Product Marketing

Scott Kolman is the Senior Vice President, Corporate and Product Marketing at Five9 with responsibility for the overall positioning and promotion of the Five9 product portfolio. Scott has an extensive background in technology marketing and is a recognized professional with expertise in the contact center, cloud and customer experience industry. Prior to joining Five9, Scott held marketing leadership positions at Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications.

Mom as a Service - Happy Mother’s Day

Five9

As Mother’s Day approaches, I think how fortunate we are to be alive in a time when professional women have more flexibility to achieve work-life integration.

Niki Hall Chief Marketing Officer

Five9 Named One of the Highest Public Cloud Companies To Work For

Five9

Battery Ventures published its Highest Rated Public Cloud Companies To Work For, which highlights B2B cloud companies with stellar records of employee satisfaction, as measured by Glassdoor feedback.

Happy Five9 Day – Personalized Experiences, Cloud Innovation, Trusted Partner and Integration!

Five9
Cloud

On May 9th Five9 celebrates our outstanding company culture. We also celebrate our wonderful customers.

Five9

Star Wars vs. Star Trek

Five9

Let’s jump into the debate for the top five reasons to be Pro Star Wars and the top 5 to be Team Star Trek.

Marcus Avilla Customer Assurance Program – Technical Manager

Part of the telecom/communications/network engineering industry for over 15 years since the dot com era. A self-proclaimed gadget nerd and tinkerer whenever the opportunity arises. In the end, if there is no fun, is it worth doing?