Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Revolutionizing Customer Service: Zendesk and Five9 

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Five9 and Zendesk are intent on transforming customer service and providing value to their customers.

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Benefits from Five9 New Certification on ServiceNow Utah Release

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Five9 and ServiceNow are delighting customers with amazing service experiences.

Julian Tiongson Manager, Product Marketing

Julian Tiongson specializes in product marketing with emphasis on product messaging, positioning, and go-to market initiatives. He is a well-rounded marketer starting his early career from wide range of social media marketing, email marketing, content marketing, and has since transitioned into product marketing in the later stages. This has brought a unique position to his product marketing style with deeper understanding of the full customer life cycle.

Five9 Partners can now become Sales Certified via the Five9 University for Partners

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In today’s fast-paced business world, companies must provide customers with efficient, cost-effective, and personalized customer service. AI-powered conversational interfaces like Intelligent Virtual Agents (IVAs) have emerged as a powerful tool to enhance customer experience and increase customer satisfaction. As such, businesses must have skilled professionals who can sell and deploy these technologies effectively. To meet this requirement, Five9 has launched its Five9 University for Partners and a new IVA Sales Certification Curriculum.

Virginia Anderson Partner Marketing Director, Partner Enablement

How Five9 Partnerships Help Create Equity

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Five9 and Intelisys work together to elevate equity in our industry via the Intelisys Diversity Partner Program.

Mikaela Adolphus Partner Marketing Manager, Channel Partners

Five9 Delivering on its CX Promise Globally with Salesforce

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Five9 is going on the road with Salesforce for their World Tour shows. See us in your closest city!

Doug Brown Dir. Business Development, Five9

Dir. Business Development, Five9

Five9 Knows Healthcare: Improving Patient Care in Times of Calm and Crisis

Learn more about what Five9 can do for healthcare organizations. Get the link for the whitepaper, "Healthcare Anywhere: Deliver Next Generation Healthcare Experiences" to learn how to create connected experiences with patients and members by integrating your cloud contact center with your CRM, UC, and other key systems, and read more in this blog!