Why don’t more companies use technical account management services? With many companies charging anywhere from $300-$500/HR, for TAM services, who can blame a business for having the same knee jerk reaction I did? Spoiler alert: TAMs are worth it.
Get results by adding IVAs and automation to your patient communication strategy. Five9 makes it easy with our low-code IVA builder, which includes a library pre-configured healthcare tasks for booking appointments, test results, prescription management and more.
Building a contact center? With the right set of plans, and a little change in perspective, we can ensure everyone is on the same journey. A journey to the contact center of the future.
The IT role has already changed a dozen times. Ask anyone who started their IT journey 30 — heck, 15 — years ago how many “digital transformations” they’ve been through. Luckily, when the dust settles, the addition of this technology typically results in more interesting, if not more vital, roles for IT.
Blog 2 in the series.
Learn more about what Five9 can do for healthcare organizations. Get the link for the whitepaper, "Healthcare Anywhere: Deliver Next Generation Healthcare Experiences" to learn how to create connected experiences with patients and members by integrating your cloud contact center with your CRM, UC, and other key systems, and read more in this blog!