During this year’s Five9 CX Summit in Las Vegas, we recognized three Five9 customers who are actively innovating and trailblazing to create extraordinary contact center experiences for their customers. Below we are sharing why these customers earned their Five9 Trailblazer awards and well-deserved moment in the spotlight :
In order to stay true to the “como familia” culture, GMG partnered with Five9 to move their call center to the cloud to streamline customer care operations and to allow their agents to provide seamless experiences to patients one call at a time.
Zevas Communications, a leading provider of outsourced and insource customer contact solutions, recently selected Five9 to power their contact centers across the globe. Today we are sharing a glimpse of our conversation with David Cashman, Chief Commercial Officer at Zevas Communications, to illustrate why Five9 was the perfect fit for Zevas.