Harness the Power of AI in Customer Experience at Five9 CX Summit
June 14, 2023
AI is transforming how organizations engage with their customers, revolutionizing the way businesses understand their needs and provide customer service. If you're eager to harness the power of AI to help you drive meaningful customer engagement, then you won’t want to miss Five9 CX Summit in Las Vegas from August 15 to 17.
With eight incredible tracks of CX curriculum, including a track dedicated to AI, you can tailor your experience to your specific role within your organization.
In our AI track: Under the Hood – Making AI Work for You, you’ll dive deep into the practical applications of AI; understand how it can enhance your analytics, improve your decision-making, and optimize your contact center operations.
Here’s a snapshot of some of the AI-focused sessions being offered:
AI Insights Revealed: Imagine having magical AI capabilities that provide real-time insights into your calls without complex configurations or professional services. In this hands-on workshop, you'll learn how to leverage AI insights to gain a comprehensive understanding of your customer interactions. Don't forget to bring your laptop to make the most of this interactive experience.
AI's Role in IVA: Discover the expanding role of AI in analytics and gain valuable insights from an industry expert on how Five9 solutions have made this leap possible.
Preparing Your Team for AI: Integrating AI into your business doesn’t mean replacing your best staff. Discover best practices, engage in discussions with your peers, and leave with a plan to prepare your team for AI.
Whether you're an executive, head of IT, director of your contact center, or supervisor of an agent workforce, Five9 CX Summit provides the platform you need to understand how AI is transforming the industry and how you can optimize it to meet your customers' needs today and in the future.
As an extra perk – get 25% off your registration price with the discount code: BLOG25
Get ready to immerse yourself in the world of AI-driven customer engagement. Gain practical insights and make connections with like-minded professionals who like you, are passionate about delivering exceptional customer experiences.
It’s all at Five9 CX Summit where we’re bringing the Power of People and Technology together!
Hope to see you in Vegas!
