Five9 CX Summit: Unleash the Power of People & Technology in Vegas!
June 6, 2023
In today’s ever-evolving, consumer-driven world, expected customer service is no longer the way to go to keep customers loyal. Today it is about a personalized customer experience. Curious to learn more? Come to our CX Summit this August to learn more about solutions that bring joy to the customer experience and discover the secrets behind the power of people and technology. Learn how to craft exceptional interactions in an exciting, fun-filled environment!
Have we piqued your interest? Then look no further and join us for Five9 CX Summit this August 15 to 17, at the ARIA Resort & Casino in Las Vegas. Our CX Hub will be filled with industry experts, business executives, IT leaders, and contact center directors—all eager to share their insights and experiences. It's an opportunity to explore how the power of people and technology create personal customer experiences.
Here’s some feedback from last year's event:
"CX Summit 22 was an incredible success attracting business leaders from Financial Services, Healthcare, Pharma & Biotech, Business Services, Retail, and Software & Internet all represented. Attendee feedback revealed 78% found the event to be highly practical and 71% successfully achieved their objectives. The overwhelming majority, 94%, plan to return with 90% recommending it."
Read on for a sneak peek of what's in store for YOU:
🌟 8 tailored session tracks to supercharge your CX strategies
From hands-on workshops, seminars, case study fireside chats, and product roadmap sessions, there's something for everyone whether you're a business executive, head of IT, contact center director, or supervisor of an agent workforce.
🤖 AI mastery: Transform customer interactions & optimize Five9 Analytics
Dive into the latest AI developments and explore how it can impact your customer interactions. Discover practical ways to harness AI's potential to make it work for your organization. Check out the all-new Five9 Analytics tool and gain confidence so you’re ready to apply this technology in your contact center.
🛠️ Five9 platform deep dive: Boost success with IVAs, automation & more
Our hands-on training workshops will take you to the core of the Five9 Intelligent CX Platform, giving you the tools and techniques needed to succeed. From intelligent virtual agents (IVAs) to automated workflows connecting CCaaS and CRM, you'll gain a comprehensive understanding of how to maximize the platform's capabilities.
👥 People + tech: Empower your team for unbeatable CX
Customer experience is not just about technology—it's about people too! Discover strategies for building a motivated and engaged workforce that empowers your employees to go above and beyond for your customers. Strengthen brand loyalty and create a customer-centric culture that sets you apart from the competition.
🤝 Networking nirvana: Forge invaluable connections & conquer CX challenges
Share ideas and uncover innovative solutions to your CX challenges with industry experts, current Five9 customers, and like-minded professionals in an exciting, fun, fast-paced environment.
💸 Register at five9cxsummit.com and use code BLOG25 to save $$!
We hope to see you in Vegas!
