Five9 CX Summit is Back! Hello Vegas!

Are you ready to dive into the world of customer experience and discover the secrets to crafting exceptional interactions in an exciting, fun-filled environment? Then look no further and join us for Five9 CX Summit. From August 15 to 17, the ARIA Resort & Casino in Las Vegas will be a CX hub filled with industry experts, business executives, IT leaders, and contact center directors—all eager to share their insights and experiences. It’s an opportunity to explore how technology plays an important role in creating a personal customer experience.  

Personalized Session Tracks

At Five9 CX Summit, we've curated eight incredible tracks of CX curriculum, each designed with a variety of hands-on trainings to equip you with the knowledge and skills needed to revolutionize your customer engagement strategies. From hands-on workshops, seminars, case study fireside chats, and product roadmap sessions, there's something for everyone whether you're a business executive, head of IT, contact center director, or supervisor of an agent workforce.   

Making AI Work for You

One of the hottest topics in the CX realm is the impact of artificial intelligence. Our CX summit sessions dive into the latest AI developments and explore how it can transform your customer interactions. Discover practical ways to harness AI's potential and make it work for your organization. Explore the all-new Five9 Analytics tool and learn how to create and modify dashboards. And gain confidence so you’re ready to apply this technology in your contact center.  

Mastering the Five9 Platform

 Our hands-on training workshops will take you to the core of the Five9 platform, giving you the tools and techniques needed to succeed. From self-service voice interactive voice assistants (IVAs) to automated workflows connecting CCaaS and CRM, you'll gain a comprehensive understanding of how to maximize the platform's capabilities. 

People and Technology

Customer experience is not just about technology—it's about people too! At the CX Summit, we're bringing the power of people and technology together to deliver exceptional CX. Discover strategies for building a motivated and engaged workforce that empowers your employees to go above and beyond for your customers. Strengthen brand loyalty and create a customer-centric culture that sets you apart from the competition. 

Networking and Collaboration

The CX Summit is not just about learning; it's also an opportunity to connect with industry experts, current Five9 customers, and like-minded professionals. Create valuable relationships, share ideas, and uncover innovative solutions to your CX challenges in an exciting, fun, fast paced environment. 

Hope you’ll join us in Vegas! Register Now!