On behalf of Five9, I’m thrilled to invite you to join our Virtual LATAM Five9 Summit this December. As AVP of Business, US East, EMEA, LATAM, and Canada, I will be hosting this informative program on utilizing the cloud to best support your company.
Insurance providers already on the Five9 platform are more than equipped to handle customer service issues with key support from our intelligent software. Here’s why:
Recently, I was presenting to a large business process outsourcer (BPO) and during the conversations we were talking about a few items to help grow their business and improve customer experience while making their agents more intelligent to drive better agent and customer behavior.
As I walk through London Heathrow early in the morning, there is an eerie sense of quiet that I am just not used too. I have done this trip three times in the last four weeks and this is the first time that I realized the Coronavirus has a real global impact
With artificial intelligence taking the forefront of most industries, what is next? Will there be a time when too much technological innovation is bad?
