2017 Year in Review: Top 6 Customer Success Blogs

2017 was one of my favorite years in my career. One of the biggest challenges most customer reference/advocacy managers struggle with is finding enough happy customers to highlight success stories. My biggest challenge has been having enough time to write all the customer success stories I hear about! Bottom line is that customers LOVE Five9 – our products, our team, the support we provide, our ecosystem partners and much more!

 

Something new I tried in 2017 was writing up customer success blogs spotlighting these customer successes. These mini case studies were a great way to capture our customers successes – from Expedia rolling out a new campaign with Five9’s help, to companies who moved to the cloud to drive improved call center performance.

 

Check out these top blog posts and learn how these customers benefited:

 

•      BSI Financial Counts on Five9 for Improved Customer Experience and Integration with Fiserv

•      CCI Systems Improves Customer Experience With Help From Five9

•      Expedia Local Expert Books Five9 for Cost Savings, Improved Customer Service, and Productivity

•      Helm Moves to the Cloud to Drive Improved Call Center Performance

•      Leading Online English Language School Gives Five9 an A+

•      Teladoc Rolls Out Five9 - The Prescription For A Healthy Call Center

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