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A Night of Triumph: Five9 Shines at AVANT Special Forces Summit 2024

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Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

They say success comes to those who prepare, and at the recent annual AVANT Special Forces Summit in Phoenix, Five9’s preparation hit the jackpot. With over 1,500 Trusted Advisors and leading vendors gathered, the event was a thrilling showcase of cutting-edge IT solutions and services packed with innovation and expertise.  

As a presenting sponsor, Five9 took center stage leading breakout sessions on buzzworthy topics like CX and AI, highlighting our expertise in these pivotal areas and the industries they transform. Another standout was a Main Stage Panel with Five9’s Jake Butterbaugh, SVP of Channel, and AVANT’s Andy Bird, Head of CX. 

But the real highlight? Walking away with not one, but three prestigious awards: 

1. CCaaS Award

Five9 scored big, winning the CCaaS Award for the highest NPS score as voted by Channel Partners. This honor highlights our unwavering commitment to delivering game-changing customer experiences and the strong, winning relationships we’ve built with our channel partners.

2. Solutions Engineer of the Year

Kayla Dozier, Five9 Enterprise Solution Consultant. Kayla’s exceptional skills and dedication have truly set a benchmark in our field, and this recognition underscores her vital role in our success.

3. Channel Manager of the Year, East Region

John Fuhrman, Five9 Senior Channel Sales Manager. John’s strategic vision and relentless drive have made a major impact on our channel operations, propelling Five9 to new heights. 

These awards aren’t just trophies on a shelf – they’re a living testament to the hard work, innovation, and collaborative spirit of the Five9 team and our partners. Winning the CCaaS Award for the highest NPS score is particularly meaningful, as it underscores our dedication to exceeding customer expectations and providing top-notch service in a fiercely competitive arena. 

At Five9, we deeply value our strong channel partnerships and are thrilled to align with like-minded partners who prioritize customer experience and technological advancement. AVANT’s commitment to keeping their partners ahead of the curve resonates deeply with us, and we’re honored to contribute to this shared mission. 

The successes we celebrated at the AVANT Special Forces Summit are a direct result of the incredible collaboration between Five9, AVANT, and our extended network of partners. We look forward to building on this momentum and continuing to bring innovative solutions that deliver unparalleled CX to our customers. 

Want to learn more about the AVANT and Five9 partnership? Check out the AVANT Partner Locator listing. Here’s to a future of continued success and shared growth! 

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Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Call 1-800-553-8159 to learn more about Five9