Skip to main content

Five9 Named a Leader in the 2024 MetriRank Report

report

As a dedicated CCaaS provider, Five9 is committed to delivering an optimal blend of customer service capabilities.

Key product and go-to-market developments in the past year as noted by Metrigy: 

  • GenAI Studio: Interface for generative AI applications. 
  • Agent Assist 2.0: AI-powered call summaries.
  • Workflow Automation: Enhanced data integration and automation. 
  • Aceyus Acquisition: Improved data integration and migration. 

Read the report to see why Five9 received the highest customer sentiment score and the highest possible customer business success rating.

Get the 2024 MetriRank Report now