Meet Chris Mitchell, Five9 Director of Channel Partners in Canada
June 15, 2023
During our CX Summit Canada event, Five9 CEO Mike Burkland laid out a vision for Canada as a key part of our global expansion. With a strong, growing partner ecosystem and local team across key Provinces in Canada, the opportunity to move customer experiences into the cloud is massive. To help address our growing demand, Five9 is excited to announce the hiring of industry veteran Chris Mitchell, coming from Zoom and Ring Central, as our new lead Canadian Channel Development Director.
Mitchell will focus on growing our partner ecosystem across all of Canada by developing strong channel partnerships, providing leadership and local cultural awareness, leading strategic sales, and continuing to build out a strong team in Canada. Five9 is excited to have Chris on board and we thought it would be fun to learn more about him.
Did you always want to work with channel partners?
Not really. Early in my career it was a case of “I didn’t know what I didn’t know.” Once, I met a few partners and saw them in action, working as trusted advisors to their clients, I started to understand the true magic that partners can bring to the table.
What brought you to Five9?
I had worked with Five9 a little previously and so I knew a bit about the Five9 platform, and I had gotten to know a few of the folks here at Five9. When the opportunity came along to join and help build out Canada it was a simple decision for me.
In addition, I am passionate about delivering excellence. When I learned this was a key focus of the Five9 Global Partner strategy, I felt it was a perfect match. With a focus on delivering with our in-market partners, I feel we will truly be able to align to the requirements our Canadian customers are currently asking for.
What are your goals in Canada for this year?
My goals include continuing to work with our existing partners, investing in our mutual success, and identifying and recruiting new partners who have a strategic fit with and for Five9.
What do you enjoy doing for fun?
I enjoy playing and watching sports, and generally trying to maintain a level of good fitness. I also enjoy traveling and have visited or lived in more than 30 countries.
What are three things people don't know about you?
I learned to play ice hockey in my 40s – one of the toughest things I have done, but I did it.
I worked as a tour guide in North Borneo.
I have lived and worked in three different continents.
What's your personal call-to-action?
I am here to help our partners grow. If you are interested in learning more about Five9 or working with us to introduce our amazing solutions to your customers, please do reach out. We have a substantial amount of information on Five9.com, but I’m here for the personal touch too. Here is my LinkedIn – I'm happy to help you sell with and deliver with Five9.
