Five9 GenAI Studio

GenAI Studio is a centralized hub for creating, managing, testing, and monitoring LLM prompts and GenAI models combined with Five9 metadata. The solution powers all Five9 AI applications that leverage LLM capabilities. It empowers contact centers to unlock the full potential of GenAI and deliver truly exceptional customer interactions. With GenAI Studio, the future of customer service is more personalized, efficient, and impactful than ever before.

GenAI Studio can help you:

• Customize AI Summaries for complete control.
• Gain flexibility to evaluate prompts across LLM models.
• Enhance task efficiency with a comprehensive prompt library.