Lululemon uses Five9 to improve relationships with customers by leveraging ease of administration, ease of implementations and being able to deploy a solution all over the world.
CallMiner and Five9 customers are using advanced analytics to measure interaction outcomes to ensure their contact centers are performing at a high level.
Sheila McGee-Smith presented at the Five9 2018 Sales Kickoff discussing her insights about the contact center industry and the upcoming forecast for this year.
