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Artificial Intelligence with less hype and more Actual Intelligence.

Meet Five9 Genius AI, smarter CX built on Actual Intelligence.

See It in Action 
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Better Healthcare Communication with AI

Healthcare embraces IVAs for self-service and superior engagement
for patients, members, and customers.

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The New CX

Five9 CX Summit Barcelona

Join us on November 12-14, 2024 in Barcelona. Connect with fellow CX professionals, industry analysts, and Five9 executives to learn more about The New CX: Transformed by AI, Powered by Five9. 

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New Era CX Award

New Era of CX Awards 2024

Celebrating our exceptional customers leading CX innovation with Five9, creating smarter experiences. 

Apply by 10/11/24 
 

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Genius AI ebook

4 Steps to Delivering Business Value with AI

AI propels your CX and contact center by years, not months. The question is where, when, and how to deploy AI? Our 4-step guide shows you how a custom AI strategy delivers CX for your customers and your business outcomes.

Read What Our Customers and Analysts Have to Say

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Customer Success Book 2024

At Five9, our focus revolves around bringing Joy to CX.

This e-book features real stories and quotes from our customers, highlighting the challenges they have overcome and how Five9 has helped them achieve their business objectives.

Get Customer Success Book
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IDC MarketScape 2024 Vendor Assessment

Five9 Named a Leader in 2024 IDC MarketScape

The IDC MarketScape assesses CCaaS vendors based on both quantitative and qualitative factors. Read how Five9 is a leader in the CX Market.
Get IDC MarketScape Excerpt

Discover Joyful CX with Five9

Five9 customers trust us to elevate both the customer and agent experience with our intelligent solutions. Watch this video to learn how Five9 helps customers achieve:

  • Scalability and remote capabilities of a cloud-based contact center
  • Efficiency and performance gains via deeper analytics insights
  • Loyalty as a result of delivering an omnichannel customer experience

Hear More from Our Customers

Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact center through an open platform and powerful product suite.

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritize Your Customers
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Customer-first

Adopt the cloud contact center to meet your business needs – not the other way around.

Explore Our Portfolio
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Completely-customizable

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards
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Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services
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Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact center through an open platform and powerful product suite.

Customer First

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Customer-first

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritize Your Customers

Completely Customizable

Image
Completely-customizable

Adopt the cloud contact center to meet your business needs – not the other way around.

Explore Our Portfolio

Always Innovative

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Always-innovative_661x373.jpg

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards

At Your Service

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99996

Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services